Course details
Course overview:Emotional intelligence is a 21st century currency which is much sought after by professionals. It has been established that emotionally intelligent and equipped professionals do much better when it comes to managing staff and customers alike. This comprehensive, interactive and highly experiential program aims to equip the participants with all the skills and competencies so as to raise their Emotional quotient, thus producing a marked improvement in performance
- Objectives:
- Find your Emotional intelligence level using Psychometric test
- Define and understand the concept of Emotional Intelligence
- Understand and practice the four core components and associated subcomponents to enhance Emotional intelligence
- Learn to analyze and interpret own feelings and emotions along with feelings and emotions of others around you and be adaptive as required
- Understand and learn the usage of Emotional intelligence for improving communication process and influencing others
- Learn to use Emotional intelligence for managing stress and improving work-place relations
- Understand the relationship between cultural intelligence and Emotional intelligence and how it helps in leadership responsibilities
Topics Covered
- Measuring your Emotional intelligence- Psychometric inventory analysis
- Define Emotional Intelligence (EQ).
- Identify the benefits of emotional intelligence at work place.
- Four core pillars of emotional intelligence.
- How to Interpret and manage your emotions.
- Enhancing communication process through the usage of Emotional intelligence
- Using Emotional intelligence for better personal presentation and influencing.
- Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy.
- Using Emotional intelligence for avoiding and resolving conflict and stress management
- Emotional intelligence for better work place culture.
- Emotional intelligence and he relation with cultural intelligence for Leadership
Who is it for:
- All professionals, who wish to enhance their emotional intelligence and the associated competencies skills
Methodology
- The Training will be delivered in line with the latest adult learning principles.
- The training program is highly interactive in nature with training delivered with a combination of lectures, Prezi-presentations, practical examples, activities, role-plays, video presentations, discussions and energizers in between.
- Each session will have activities involving; mock sessions/role-plays/group tasks, followed by discussion and debrief, Q&A and re-cap sessions.
- Trainees will be provided with courseware which includes, study material, handouts, and activity sheets etc.
Updated on 23 January, 2020
Job roles this course is suitable for:
HR Manager , COUNSELLING SERVICE CO-ORDINATOR , Office Administrator , Admin Executive , Admin Officer , Admin FacilitiesCourse Location
About Optimizer Middle East
Introduction:
Optimizer Middle East is a professional organization located in Business village, Deira, Dubai, UAE and active in the MENA countries. The core business of the organization encompass services and consultancies in accounting management systems based on international standards and professional training including technical, management and accounting with the objective of developing personnel skills.
We have executed various professional development projects the Gulf region and North Africa till date targeting to be a leader for Training and development in the area.
Vision:
We Optimizer Middle East shall become the professional umbrella for all the training and development professionals in MENA regions.
Mission:
Develop, organize, sustain through providing professional services, consultancies and training with the objective of disseminating standardized and developed professional practices to individuals and private as well as governmental organizations in MENA region.
Our Objectives:
- Provision of knowledge as skills
- Empowering individuals and organizations in MENA region with the latest professional advanced tools
- Introduction of conceptual practices in the organizational activities
- Qualifying professional experts in the government and private sector
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