Online
- Duration / Course length: Upto 1 Hour Start now
- Accredited by: CiQCPD Qualification Standards
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Course DetailsLarge gatherings can quickly turn chaotic without proper planning and control. The Crowd Management 101: Best Practices for Safety and Control course is designed to equip professionals with essential strategies to safely manage crowds in events, public spaces, and emergency situations. Whether you work in event coordination, security, venue management, or emergency services, understanding how to direct, manage, and protect crowds is a critical skill.
This course provides a strong foundation in proven crowd control techniques, planning procedures, equipment use, and ethical considerations. You'll learn how to assess risks, prepare for large-scale events, manage unexpected incidents, and maintain the safety and comfort of both staff and attendees.
Perfect for individuals involved in public safety, events, or facilities management, this course combines theory with real-world applications for practical, confident crowd control.
Course Curriculum
Module 01: Introduction to Crowd Management
- Purpose and importance of crowd management
- Key terms and definitions
- Legal and regulatory frameworks
- Behavior analysis and crowd dynamics
- Managing crowd flow and density
- Queuing systems, signage, and communication
- Event planning considerations
- Risk assessment and contingency planning
- Roles and responsibilities of crowd managers
- Barriers, fencing, and signage
- Surveillance and communication tools
- Personal protective equipment (PPE)
- Identifying early signs of panic or escalation
- Evacuation procedures
- Coordination with emergency services
- Respecting rights and diversity
- Avoiding discrimination and bias
- Professionalism and decision-making under pressure
- Expert-led, real-world applicable training
- Interactive materials and visual guides
- Fully accessible on mobile, tablet, or desktop
- Recognised certification to boost your credentials
- Assessment with instant results
- 24/7 student support and guidance
Eligibility / Requirements
Eligibility/Requirements
- No prior crowd control experience required
- Suitable for event staff, security personnel, venue operators, and public safety workers
- Basic understanding of safety procedures is helpful
- Open to learners from all industries
Job roles this course is suitable for:
Crowd Control Officer , Event Safety Steward , Security Guard , Venue Manager , Festival or Event PlannerAbout John Academy
John Academy is best known for offering awarding body accredited online courses that are available for anyone who wishes to acquire a certification and take their professional life to the next level. As an online course provider, we are aware of the fact that there are a lot of people out there who consider themselves to be very curious learners but the courses that they are interested in are not available at their convenient time and place. So, we have decided to give them a unique opportunity for them to learn and obtain necessary skills in a very convenient way at any time from anywhere.Who We Are
We are an online course provider who wants to make sure that the students would be able to learn everything there is a need for them to learn regarding the course that they have enrolled in on our site. So, we see to it that they would be provided with the highest possible standard of online learning. That way, students would be able to use it in the real world – the employment world and at their desired field of interests.
Certification
After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £14.99 or in PDF format at a cost of £11.99.
PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.
626 students have enrolled with John Academy through Laimoon
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