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Vskills Certified Retail Sales Consultant Vskills

Course details


Vskills has developed a new strategic framework for Skill Development for early school leavers and existing workers, especially in the unorganized sector to improve their employability called Trade Employable Skills (TES).

Trade Employable Skills does effective assessment and certification of candidates in different trade disciplines like Electrical, Electronics, Agriculture, Chemical, Automobile, IT, etc to make them job ready.

Why should one take this certification?
To demonstrate clear understanding and practical aspects and to get a visible recognition for this knowledge.
 
Please note, learning resources are NOT provided and only certification and assessment are applicable.
 
 
Benefits of Certification
  • Government certification
  • No Minimum educational qualification
  • No time commitment
  • Improve employability
  • Certification valued and approved by Industry
 
 
How It Works
  1. Select Certification & Register
  2. Receive Online e-Learning Access (LMS)
  3. Take exam online anywhere, anytime
  4. Get certified & Increase Employability
Test Details
  • Duration: 60 minutes
  • No. of questions: 50
  • Maximum marks: 50, Passing marks: 25 (50%).
  • There is NO negative marking in this module.
  • Online exam.
 
 
TABLE OF CONTENT

 Retail Sales Basics
- Role of a Retail Sales Consultant
- Retail Industry Overview

Product Knowledge
- Understanding Store Products
- Features and Benefits

Customer Engagement and Relationship Building
- Greeting Customers
- Building Rapport

Sales Techniques
- Upselling and Cross-Selling
- Closing Sales

Visual Merchandising
- Store Layout and Display
- Visual Presentation

Point of Sale (POS) Systems
- POS Software and Hardware
- Transaction Processing

Inventory Management
- Stock Replenishment
- Inventory Audits

Ethical Selling and Customer Satisfaction
- Ethical Sales Practices
- Customer Satisfaction Surveys

Practical Retail Sales Scenarios
- Customer Interaction Role-Plays
- Upselling and Cross-Selling Exercises
- Visual Merchandising Projects Updated on 07 February, 2024

Eligibility / Requirements

Anyone can apply for the online certification

About Vskills

Vskills is the largest certification body of India. We conducts skills testing and certification exam to improve employability. The certifications are quite popular and top companies hire Vskills certified professionals.

Companies have benefitted by hiring pre-certified candidates from Vskills and also use the certifications for their in house employee appraisals. Certification helps in distinguishing individuals to demonstrate their domain knowledge or skills needed for a specific profile. So a professional certification offers tangible benefits to both the individual and the employer.

Tests are conducted in a secure and unbiased manner, and certificates are awarded based on merit of the candidates who qualify tests.
Vskills certifications are for relevant qualifications that help students/employees quantify and prove those skills that are valued by the employer and are in great demand.
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