- Duration / Course length: 1 To 2 Months Start now
- Certificates:
- Course delivery: This course is delivered in video format
Course details
Vskills has developed a new strategic framework for Skill Development for early school leavers and existing workers, especially in the unorganized sector to improve their employability called Trade Employable Skills (TES).
Trade Employable Skills does effective assessment and certification of candidates in different trade disciplines like Electrical, Electronics, Agriculture, Chemical, Automobile, IT, etc to make them job ready.
Why should one take this certification?
To demonstrate clear understanding and practical aspects and to get a visible recognition for this knowledge.
Please note, learning resources are NOT provided and only certification and assessment are applicable.
Benefits of Certification
- Government certification
- No Minimum educational qualification
- No time commitment
- Improve employability
- Certification valued and approved by Industry
How It Works
- Select Certification & Register
- Receive Online e-Learning Access (LMS)
- Take exam online anywhere, anytime
- Get certified & Increase Employability
- Duration: 60 minutes
- No. of questions: 50
- Maximum marks: 50, Passing marks: 25 (50%).
- There is NO negative marking in this module.
- Online exam.
TABLE OF CONTENT
Retail Sales Basics
- Role of a Retail Sales Consultant
- Retail Industry Overview
Product Knowledge
- Understanding Store Products
- Features and Benefits
Customer Engagement and Relationship Building
- Greeting Customers
- Building Rapport
Sales Techniques
- Upselling and Cross-Selling
- Closing Sales
Visual Merchandising
- Store Layout and Display
- Visual Presentation
Point of Sale (POS) Systems
- POS Software and Hardware
- Transaction Processing
Inventory Management
- Stock Replenishment
- Inventory Audits
Ethical Selling and Customer Satisfaction
- Ethical Sales Practices
- Customer Satisfaction Surveys
Practical Retail Sales Scenarios
- Customer Interaction Role-Plays
- Upselling and Cross-Selling Exercises
- Visual Merchandising Projects Updated on 07 February, 2024
Eligibility / Requirements
Anyone can apply for the online certification
Job roles this course is suitable for:
Retail Sales Consultant , Sales Associate , Customer Sales RepresentativeAbout Vskills
Vskills is the largest certification body of India. We conducts skills testing and certification exam to improve employability. The certifications are quite popular and top companies hire Vskills certified professionals.Companies have benefitted by hiring pre-certified candidates from Vskills and also use the certifications for their in house employee appraisals. Certification helps in distinguishing individuals to demonstrate their domain knowledge or skills needed for a specific profile. So a professional certification offers tangible benefits to both the individual and the employer.
Tests are conducted in a secure and unbiased manner, and certificates are awarded based on merit of the candidates who qualify tests.
Vskills certifications are for relevant qualifications that help students/employees quantify and prove those skills that are valued by the employer and are in great demand.