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- Duration / Course length: Upto 2 Hours Start now
- Accredited by: CPD Certification Service
- Certificates:
- Course delivery: This course is delivered in video format
Course details
This business professionalism training course is designed to teach business owners, managers, PAs, and other professionals who work in a business or corporate environment, the art of good business etiquette. Learn the principles of effective business communication from the experts, in this online masterclass.This comprehensive course provides practical training in all areas of workplace professionalism, including the rules of etiquette, tips for organizing meetings, and instructions on how to craft the perfect business email. You will also get step-by-step guidance on how to conduct business over the phone and electronically.
Also included in the course is instructor-led training on how to prepare for a job interview and tips and tricks on how to conduct yourself professionally during and after the interview process.
- Accredited, quality CPD training
- Instant e-certificate and hard copy dispatch by next working day
- Fully online, interactive course with audio voiceover
- Course material developed by qualified professionals
- Self-paced learning accessible via laptop, tablet, and smartphone
- 24/7 Learning assistance and tutor support
- Discounts on bulk purchases
Who should take the course?
This business skills training course is ideal for aspiring business professionals and those who work in a corporate environment. It is also suitable for aspiring professionals who are preparing for an upcoming job interview. The practical training provided applies to learners from all industries and sectors, including:
- Business owners
- Receptionists, secretaries & PAs
- Entrepreneurs
- HR professionals
- Customer service executives
- Those in managerial or supervisory roles
Learning Outcomes
By the end of the course, learners will be able to:
- Greet clients in a professional and respectful manner
- Ace any job interview with confidence
- Manage conferences and meetings efficiently
- Deliver excellent customer service over the phone
- Maintain strong working relationships
- Demonstrate an understanding of business communication
Course Contents
- Module One: Principles of Professional Behavior
- Module Two: Interview Etiquette
- Module Three: Planning and Attending Business Meetings
- Module Four: Electronic Etiquette
- Module 5: Multicultural Etiquette
Eligibility / Requirements
- This course is available to all learners, of all academic backgrounds.
- Learners should be aged 16 or over to undertake the qualification.
- Good understanding of the English language, numeracy and ICT are required to attend this course.
Job roles this course is suitable for:
Business owners , Receptionists , secretaries & PAs , Entrepreneurs , HR professionals , Etiquette and ProfessionalismAbout Training Express
The Training Express is a group of experts based in the United Kingdom, delivering high-quality certification and training to businesses and individuals looking to better themselves. We work in various disciplines and industries, with our primary point of concern being to help promote high standards of food hygiene, business well-being and safety in the workplace.By helping you to bring in professionals who can make the right choice, to improving safety standards, we offer numerous course managed by qualified professionals. We do this by always improving our course quality and quantity, always introducing new opportunities for you to better yourself as a person and as professionals.
Standards are very important to us, which is why we only work with trainers and professionals who we can 100% trust. This allows us to get the job done much easier, always sourcing the right experts and the most qualified trainers in the shortest space of time. This helps us to deliver professionally respected and reputable online learning situations to help increase the standards of professionalism and safety at work.
762 students have enrolled with Training Express through Laimoon
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