- Duration: Upto 2 Hours
- Timings: Part Time, Flexible
Course details
As with many consistent undertakings, undergoing a Customer Relationship Management review (even simply considering its implementation to practical life) requires learners to analyse technical and complicated systems. It is really important for an organisation to have good customer relationship management. An easy-going and comfortable customer management helps the organisation to grow faster and increase productivity to the fullest.Our course Customer Relationship Management is designed to sort through vast information and bring you the basics you need to decide the need for CRM, its benefits and implementations, and how to coordinate the base requirements for a CRM undertaking. This course will help you to learn the different facets of CRM and identify who the customers are. It will also try to analyse the key components of CRM and will help you to explore how you can integrate it into an organisation.
Highlights of The Customer Relationship Management Course:
- Techniques of Customer Relationship Management in your everyday life
- Different faces of Customer Resource Management
- Metrics of evaluation and determining function
- Strategies for customer retention
- How to build the future with the development team
- Techniques for evaluating and reviewing programs
- Lifetime Access
- Quality course developed by qualified professionals out of high quality and updated resources
- Easily demonstrated and interactive lessons almost diminish the gap between virtual and physical training
- We provide A well-recognised PDF certificate
- 100 per cent online self-paced courses with 24/7 tutor/customer support
- Study in a user-friendly, advanced online learning platform
- Quickly adaptable and always available courses designed to learn on any device
We have divided the Customer Relationship Management Course into Ten user-friendly modules
- Module 1: Customer Relationship Management
- Module 2: What CRM Is and Who It Serves
- Module 3: Checklist for Success
- Module 4: Requirement Driven Product Selection
- Module 5: Considerations in Tool Selection
- Module 6: Strategies for Customer Retention
- Module 7: Building the Future
- Module 8: Homegrown vs Application Service Provider
- Module 9: The Development Team
- Module 10: Evaluating and Reviewing Your Program
Job roles this course is suitable for:
Sales Executive , Customer Relationship Manager , CRM - Campaign ManagerAbout Skill Express
SkillExpress is your trusted platform for the most trending and useful online courses. Starting our journey officially in 2020, our efforts are keen on drafting, developing, and delivering online courses to train you for working collaboratively in a competitive work environment. Our team consists of professionals of different sectors working solely on their experiences and practical approaches to come up with a compelling and realistic course. Thus, it makes our courses suitable for all the people engaged in their respective fields.
We believe that all courses should provide you with ways to improvise on yourself, including your skillset, knowledgebase, and help you prove yourself as an asset in your workplace. We aim to devise interactive courses that would be both theoretically and practically correct and compatible with your field of interest. We work in ensuring that our learners don’t need any extra assistance while working and can learn any time, anywhere without any hassle!
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