- Duration: 4 Hours
Course details
Outsourcing can mean many things but the simplest explanation is that outsourcing is asking another company to do a job or perform a service that your company could do, but for some reason, chooses not to do. The main driver for outsourcing is normally cost; to decrease the cost of production of goods or decrease the cost of providing a service.
Outsourcing helps the learner discover the real benefits and problems of outsourcing, and helps them decide if it will work for them.
Outsourcing enables the learner to:
- Understand what outsourcing is
- Identify the problem outsourcing can cause
- Consider the true benefits of outsourcing
- Be aware of the ways in which they can monitor their outsourcing
- Decide if outsourcing is right for them
Topics
Introduction
- What is outsourcing?
- What is normally outsourced?
- Outsourcing in different industries
The benefits and problems
- Financial costs and benefits of outsourcing
- Indirect costs and benefits of outsourcing
- The problems of outsourcing
- Virtual companies
Controlling outsourcing
- Outsourcing contracts
- How to monitor your outsourcing partner
- What to do if things go wrong
Practicalities
- Contacting outsourcers
- Choosing between different outsourcers
- Establishing the SLA
- Setting review dates
- Internal monitoring of outsourcers
Will outsourcing work for us?
- What can we outsource?
- Why is outsourcing being considered?
- What does your company do well?
- Further analysis
- What can be outsourced?
- Summarising the detail
- Are there cost savings to be obtained from outsourcing?
- What will stop outsourcing?
Updated on 08 November, 2015
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