Outlook 2007/2010 Introduction

Course details

The Microsoft Outlook 2010 Introduction training course is for anyone who has not used Outlook before. By the end of the Microsoft Outlook 2010 Introduction training course delegates will be able to use the basic features in Outlook: manage E-mail, the Contact list and Appointments

Objectives

This course is primarily aimed at new users of Microsoft Outlook who are interested in exploring its features and how it can be used to increase the efficiency and effectiveness of their office environment. It takes users through the basics of all the Outlook components - Mail, Calendar, Tasks, Journal, Contacts and Notes. Used as an integrated Desktop Information Management system, Outlook has innumerable benefits to the user and these will become apparent throughout the course.

On this course, you will be introduced to many of the topics required for the Microsoft Office Specialist (MOS) Outlook exam in 2010.

Content

Getting Started With Outlook

• Overview of Outlook Interface
• Send a Simple Message
• Reply to and Forward a Message
• Print a message
• Delete Messages

Composing Messages

• Adding Recipients
• Format a Message
• Attaching Files
• Check Spelling and Grammar
• Saving a Message as a Draft

Managing Folders and Views

• Managing Folders
• Using the Favorites List
• Using Search Folders
• Searching Outlook

Managing Tasks and Notes

• Create a Task
• Edit a Task
• Assign a Task
• Create a Note
• Assign a Note to the Desktop

Managing Contacts

• Add a Contact
• Sort and Find Contacts
• Using the Contacts Navigation Pane
• Creating Distribution Lists

Managing the Calendar

• Explore the Outlook Calendar
• Schedule an Appointment
• Schedule a Meeting Request
• Manage Meetings
• Share Calendars
• View Another Users Calendar

Prerequisites

Delegates must be comfortable with using a mouse, keyboard and Windows

Who should attend?

This course is designed for new and infrequent users of Microsoft Outlook seeking competency in the use of Outlook 2010