Course details
ITIL Foundation (Up to ITIL Expert available)
Adept is fully authorized training center, courseware provider, and exam center with accredited trainers all working for top companies utilizing ITIL practices in their everyday careers
The ITIL Foundation offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.
The purpose of the ITIL Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for Service Management.
Candidates can expect to gain knowledge and understanding in the following upon successful completion of the education and examination components related to this certification:
- Service Management as a practice (Comprehension)
- Service Lifecycle (Comprehension)
- Key Principles and Models (Comprehension)
- Generic Concepts (Awareness)
- Selected Processes (Awareness)
- Selected Roles (Awareness)
- Selected Functions (Awareness)
- Technology and Architecture (Awareness)
- ITIL Qualification scheme (Awareness)
What You Can Expect:
The classroom courses are designed to be a combination of information with team-building activities to get you interacting with others, live role- playing scenarios, and case studies to make it fun and interesting.
Our trainers are carefully selected and are working experts in their eld that teach you how ITIL can directly relate to your position or industry. They are highly experienced trainers that can give examples of real-time issues in the classroom activities.
Updated on 05 July, 2017About ADEPT
Adept completes 10 years of delivering Training to Businesses and Individuals in the year 2013. Our focus is to provide ‘world class’ training to our customers and ADEPT is today one of India’s Leading training company.
We have a globally accredited selection of Vendor authorized training and certification programs. Having delivered training for over 100,000 professionals across the globe, Adept is the preferred training partner for many training companies worldwide.
- Gold Partners with EC-Council for 11 Years
- Over a Decade of Expertise
- EC-Council Accredited Faculty
- Accredited Training Organization
- Accredited Exam Center
- Accredited Courseware Provider
- 100,000+ Certified Professionals
- 300+ Support Staff
- 15,000+ Security Professionals
- Certified Instructors with an Average of 10 years experience, all working for top companies
- Training customized to YOUR role and career goals!
- 98% Exam pass rate!
- Referral discounts available if you bring a friend
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