Online Certified KPI Professional Course

Course details

Introduction

KPI selection and data gathering are considered by professionals all around the world to be the most challenging aspects in working with KPIs. A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports.   

This training course presents a rigorous KPI Measurement Framework that embeds 10 years of research in the field of key performance indicators and relies on best practices identified in the real business environment.

3 Key business benefits

• Improve the performance of your company by practicing a sound framework for KPI measurement; 
  
• Obtain better business results by selecting the right KPIs to monitor for your company; 
  
• Generate value from using KPIs by optimizing the data collection process. 
  

5 Benefits

•  Support decision making by accessing relevant performance data; 
  
• Use pre-populated tools to facilitate the implementation of a KPI Measurement Framework in your organization by receiving 10+ templates used in working with KPIs; 
  
• Access an innovative learning experience based on a 3 stage educational process; 
  
• Obtain premium recognition as a Certified KPI Professional by completing a unique international learning program; 
  
• Expand your business network by becoming a member of the international Certified KPI Professionals Community. 
  

Learning objectives

•  Differentiate between objectives, KPIs and initiatives; 
  
• Understand KPI selection in different contexts; 
  
• Apply best practice techniques to KPI selection; 
  
• Document KPIs in a standardized template; 
  
• Learn when and how to use benchmarking in target setting; 
  
• Optimize the KPI activation and data gathering process. 
  

Educational resources

The KPI Infographic;  

• The qualitative reports Performance Management in 2012 and Performance Management in 2013;  
  
• Catalogues: KPI Documentation Forms, Negative Behaviors, Targets in Practice, Dashboards, Scorecards, Graphs in Practice;  
  
• Fact Sheets: KPI Definitions, KPIs in Practice, Terminology in Practice, KPI Selection Criteria, Performance Management Related Theories;  
  
• Video doodles: What is a KPI; a KRI and Metrics; What is a Dashboard; What is a Scorecard; Understanding the KPI Documentation Form; 
  
• Other resources consisting in videos, whitepapers or case studies relevant for KPI measurement.  
  

Evaluation

The certification process is finalized only when you complete all of the 3 stages of the learning experience. You will receive the Certified KPI Professional diploma after you have successfully completed all of the 3 stages of the learning experience. This certifies the skills and knowledge related to performance measurement field. Updated on 17 September, 2019