Office Management & Effective Administration Skills - Basic

Course details

This Course is designed to increase the skills of Support personnel across a range of disciplines. The Course identifies and examines the key components of the role and within each element builds up a range of approaches and techniques for operating an efficient office or support team. These elements include interpersonal, communication, organizational and time management competencies.These skills and techniques will be required in a blended and integrated way as you meet the challenges of your workplace.

Course Benefits

Upon successful completion of this course, participants should be able to:

• Understand the importance of effective administration skills within an organization
• Identify the roles of an Office Manger 
• Manage time efficiently and be able to think proactively
• Describe the essentials of an effective office system;
• Perform basic Human resources Functions
• Understand the basic management functions of Planning, Organizing and controlling
• Introduction into the basic office administration functions

Who Should Attend

• Junior Managers/Supervisors
• Records management officers
• Executive secretaries
• Administrative Assistants
• Administration Officers

Course Outline

• The role of a manager
• Organizing the Organization
• How recruitment & selection affect office management
• Writing job description
• Conducting a job interview
• Office/Workplace ethics
• Office administration
• The office layout
• The paper flow challenge
• Planning, organizing and controlling
• Introduction to Time management
• Prevent overuse of technology
• The top office time wasters
• Organizational faults 

Course Prerequisite (s)

• General English Pre-Intermediate Level and above