- Location: Montrose Place, Cnr Pasita & Bella Rosa Street, Rosenpark Bellville,
- Duration: 1 Day
Course details
Understanding the position & functions of an office administrator in the company as well as the importance of being part of a team.
Course Outline
Module 1
Role & Responsibilities of the Office Administrator
Module 2
Self Image & Self Esteem
Module 3
Positive Attitude
Module 4
Dress Code & Grooming
Module 5
Working as a Team
Module 6
Business Etiquette & Office Manners
Module 7
Customer Service
Module 8
Resolving Conflict
Module 9
Cultural persity
Module 10
Physical Differences in the Workplace
Module 11
Telephone Skills & Etiquette
Module 12
Non Verbal & Oral Communication
Module 13
Written Communication
Module 14
Time & Stress Management
Module 15
A Filing System that works
Module 16
Staying Motivated
Updated on 14 August, 2016Course Location
About Presentation Software Training
Presentation Software Training is a dynamic and innovative training centre committed to providing our clients with the best service. We specialise in Computer Skills, Staff Development Workshops (Soft Skills) and Occupational Health and Safety training courses. Short courses with Long Term Benefits.
Furthermore we develop and deliver tailor-made training to respond to organisational specific training needs. With years of experience in training and business presentations, Marilee Laubscher, the founder member is in a position to advise,, train and assess individual andcompany needs.
Presentation Software Training is a name you can rely on when it comes to training. We have been offering short courses to the business sector and the general community for the past 20 years.
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