This practical "hands-on" course is designed to produce competent network support technicians, capable of taking and passing the Network+ 2009 exam. This course is intended for delegates who wish to learn skills in installing, maintaining and troubleshooting local area networks, with a particular emphasis on core routing & switching technologies & Microsoft Client & Server technologies


  • Install and configure a network card
  • Define the concepts of network layers
  • Understand and implement the TCP/IP protocol
  • Install and manage Windows NT
  • Use test equipment to troubleshoot network connectivity


  • Networking concepts
  • Network cabling and devices
  • Introducing bridges, routers and switches
  • TCP/IP fundamentals
  • Security - Firewalls and proxies Firewalls; Proxy servers
  • Identifying network operating system
  • Accessing and managing resources in a Windows Network
  • Monitoring and troubleshooting a Windows Server

Global Knowledge is the worldwide leader in IT and business skills training. They deliver via training centers, private facilities, and the Internet, enabling their customers to choose when, where, and how they want to receive training programs and learning services.

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