- Duration: 2 Days
- Timings Full Time, 8:00am - 4:30pm
Worldwide, organizations looking for a powerful way to drive profitable growth have found it in Net Promoter. It combines a straightforward, proven metric that predicts growth with an action-oriented management philosophy to keep your organization focused on what matters and what works.
What will I learn?
- Learn how Net Promoter Score is relevant to your role and organization.
- Develop a measurement framework for the customer journey.
- Develop the foundation for change: culture, engagement, and goals.
- Candidates who want to understand Net Promoter Score approach
- Senior Management, Leaders who responsible for Customer Service and Key Account Growth
- Junior Staff who work to develop and grow sales accounts and are involved in customer service
- Graduate / Diploma qualified
About Innopreneur Management Consultancy
Innopreneur Management consultancy brought together consultants from different background and geographies with abundant experience of supporting businesses. From industry experts to subject matter experts to legal and regulatory experts, Innopreneur has been able to build a global network of consultants that can cater to consulting service across regions, industries and markets in an effective, efficient and affordable way.
Innopreneur team has 150+ Years of combined experience. Innopreneur consultants have extensive experience in the following areas: Strategy Development & Strategy Execution, HR Strategy & Resource Planning, Sales & Marketing Strategy, Organizational Development & Restructuring, Change Management, Start-up, Entrepreneurship, Business Model Canvas, Operations strategy, Business Excellence, Lean Six Sigma, Business process improvements, Quality Assurance, ISO 9001, Valuation, Merger & Acquisition, Corporate Finance, Accounting, Cost Accounting, Cost optimization & Cost savings, Forecasting & Budgeting, Sarbanes Oxley, Private Equity, Risk Management – Financial & Operational, Compliance & Ethics, etc.