- Duration 2 Days
- Timings 8:00am - 4:30pm
- Locations Al Barsha
Worldwide, organizations looking for a powerful way to drive profitable growth have found it in Net Promoter. It combines a straightforward, proven metric that predicts growth with an action-oriented management philosophy to keep your organization focused on what matters and what works.
What will I learn?
- Learn how Net Promoter Score is relevant to your role and organization.
- Develop a measurement framework for the customer journey.
- Develop the foundation for change: culture, engagement, and goals.
- Candidates who want to understand Net Promoter Score approach
- Senior Management, Leaders who responsible for Customer Service and Key Account Growth
- Junior Staff who work to develop and grow sales accounts and are involved in customer service
- Graduate / Diploma qualified
Innopreneur team has 150+ Years of combined experience. Innopreneur consultants have extensive experience in the following areas: Strategy Development & Strategy Execution, HR Strategy & Resource Planning, Sales & Marketing Strategy, Organizational Development & Restructuring, Change Management, Start-up, Entrepreneurship, Business Model Canvas, Operations strategy, Business Excellence, Lean Six Sigma, Business process improvements, Quality Assurance, ISO 9001, Valuation, Merger & Acquisition, Corporate Finance, Accounting, Cost Accounting, Cost optimization & Cost savings, Forecasting & Budgeting, Sarbanes Oxley, Private Equity, Risk Management – Financial & Operational, Compliance & Ethics, etc. See all Innopreneur Management Consultancy courses