Negotiation Skills: Discover How To Negotiate In 1 Day

Course details

Through videos and quizzes, on this negotiation and negotiating skills course you will discover…

Understanding Negotiation

• The Three Phases
• Skills for Successful Negotiating

Getting Prepared

• Establishing Your WATNA and BATNA
• Identifying Your WAP
• Identifying Your ZOPA

Laying the Groundwork

• Establishing Common Ground
• Creating a Negotiation Framework
• The Negotiation Process

Phase One — Exchanging Information

• Getting off on the Right Foot
• What to Share
• What to Keep to Yourself

Bargaining

• What to Expect
• Techniques to Try
• How to Break an Impasse

About Mutual Gain

• Three Ways to See Your Options
• About Mutual Gain
• What Do I Want?
• What Do They Want?
• What Do We Want?

Phase Three — Closing

• Reaching Consensus
• Building an Agreement
• Setting the Terms of the Agreement

Dealing with Difficult Issues

• Dealing with Personal Attacks
• Controlling Your Emotions
• Deciding When It’s Time to Walk Away

This video course is the same course content that we deliver in our classroom negotiation skills course.