MS Outlook 2013 Basic/Advanced

Course Syllabus:

Getting Started with Microsoft Outlook:

• Introduction to Microsoft Outlook and Outlook Online: Understand the purpose, capabilities, and differences between the desktop and online versions.
• Navigating the Outlook Interface: Learn to use the Outlook screen, including the navigation pane, reading pane, and the To-Do bar.
• Using Outlook Help: Access support resources for troubleshooting.
• Understanding Outlook's Features: Overview of email, calendar, tasks, and contact management.

Composing and Managing Emails:

• Creating and Sending Email Messages: Learn best practices for composing and formatting emails.
• Specifying Message Options: Customize delivery settings such as importance and read receipts.
• Attaching Files and Hyperlinks: Include attachments and links in your messages.
• Email Security and Junk Mail Handling: Protect your inbox from spam and phishing attempts.
• Configuring Automatic Replies (Out of Office): Set up automatic responses for times you're unavailable.
• Using Signatures and Templates: Personalize emails with custom signatures and email templates.

Receiving and Organizing Emails:

• Reading and Responding to Emails: Techniques for reading, replying, and forwarding messages efficiently.
• Managing Email Attachments: How to open, preview, and save email attachments.
• Organizing Emails with Folders and Categories: Use folders, categories, and flags to organize your inbox.
• Sorting, Filtering, and Searching Emails: Utilize advanced search and filter options for quick email retrieval.
• Handling Conversations and Threads: Manage email chains using conversation view.

Calendar Management:

• Creating and Managing Calendar Events: Schedule appointments, events, and meetings.
• Sharing and Publishing Calendars: Collaborate by sharing calendars with others.
• Using Reminders and Notifications: Set alerts for upcoming tasks and meetings.
• Printing and Exporting Calendar Views: Prepare your calendar for offline use or presentations.

Contact Management:

• Adding and Updating Contacts: Store and maintain accurate contact information.
• Organizing Contact Groups: Create distribution lists for sending group emails.
• Importing and Exporting Contact Data: Transfer contacts between Outlook and other applications.
• Using the Address Book and People Pane: Access and manage contact details.

Task and Note Management:

• Creating and Assigning Tasks: Use tasks to track personal and work-related to-dos.
• Managing Task Progress and Deadlines: Set due dates, mark tasks as complete, and track progress.
• Using Notes for Quick Reference: Save important information as notes within Outlook.

Advanced Features and Outlook Online:

• Using Quick Steps: Automate repetitive tasks to save time.
• Setting Up Rules and Alerts: Automate email management using rules for incoming messages.
• Working Offline: How to manage emails and other tasks when not connected to the internet.
• Syncing with Outlook Online: Access your Outlook data across devices using Outlook Online.

Data Management and Archiving:

• Using Mailbox Cleanup and Archiving: Free up space and manage data retention.
• Exporting and Importing Data: Backup Outlook data or transfer it to a different account.
• Managing .pst and .ost Files: Work with Outlook data files for data storage.