Microsoft outlook level 1

Course details

Audience Profile

• This course is intended for novice information workers who want to learn beginning level Outlook 2010 skills.

At Course Completion

After completing this course, students will be able to:

• Connect to e-mail accounts.
• Troubleshoot connection problems.
• Work in the Outlook program window.
• Work with the ribbon and the Backstage view.
• Work in the Mail module.
• Work in the Calendar module.
• Work in the Contacts module.
• Work in the Tasks module.
• Create and send messages.
• Attach files to messages.
• View messages and message attachments.
• Configure Reading Pane behavior.
• View message participant information.
• Respond to messages.
• Save and update contact information.
• Communicate with contacts.
• Display different views of contact records.
• Print contact records.
• Schedule and change appointments.
• Schedule and change events.
• Schedule meetings.
• Respond to meeting requests.
• Display different views of a calendar.
• Create tasks.
• Update tasks.
• Remove tasks and items from task lists.
• Manage task assignments.
• Display different views of tasks.