Microsoft Outlook

Course details

Participants will learn the fundamentals of using Microsoft Outlook® to send and receive e-mail messages, and manage their calendar, meetings and contacts.

Course Objectives:

• Describe Microsoft Outlook® and its capabilities as an email application.
• Compose and send emails in Microsoft Outlook®.
• Create appointments, meetings or events in Microsoft Outlook®.
• Create tasks and assign tasks in the Microsoft Outlook calendar.
• Create and modify contacts and distribution lists in Microsoft Outlook®.

Course Outline:

Module 1: Getting Started with Microsoft Outlook®

• Microsoft Outlook® and other email sites on the web

Module 2: Managing Messages

• Sending and receiving email messages
• Attaching files and items to a message
• Opening and saving message attachments
• Configuring e-mail message sensitivity and importance settings
• Configuring e-mail message delivery options
• Creating a personal signature
• Automatically attaching a signature to outgoing messages

Module 3: Managing Scheduling

• Creating a one-time or recurring appointment, meeting, or event
• Inviting attendees to meetings
• Tracking responses to meeting requests
• Updating, canceling, and responding to meeting requests
• Customizing calendar settings

Module 4: Managing Tasks

• Creating a one-time or recurring task
• Assigning a task to another person
• Updating and reporting the status of an assigned task

Module 5: Managing Personal Contact Information

• Creating and modifying contacts
• Creating and modifying distribution lists
• Editing and using an electronic business card

Assessment Strategy:

Participants will be evaluated based on their participation in class discussions and activities