Microsoft Outlook 2010 Introduction Training Course

Course details

This Microsoft Office Outlook 2010 from PD Training can help you identify the elements of the Outlook Window, use the navigation pane, reading pane and the to-do bar, compose, format and send messages, send and forward attachments and much more.

This training course is now available in Singapore.

This Microsoft Outlook 2010 Intermediate training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.

Outcomes

• Identify elements of the Outlook window
• Use the Navigation pane, Reading pane, and To-Do Bar
• Access folders from Outlook Today
• Customize Outlook Today
• Create, format and send messages
• Check a message's spelling
• Reply to and forward messages
• Delete and restore messages
• Send and forward attachments
• Compress large attachments
• Preview and save attachments
• Define delivery options
• Flag an email message
• Use delivery and read receipts
• Add senders to Blocked Senders or Safe Senders lists
• Mark a message as not junk
• Set up and use a Search folder
• Add and modify Contacts
• Create, edit and delete Tasks
• Add, delete, modify and restore Appointments
• Add, delete and modify Meetings

Foreword:

• Microsoft Office Outlook 2010 is designed for individuals who want to create and send email, manage contact information and to-do tasks, schedule appointments and meetings, and use notes in a single convenient place. By learning the basics of Outlook 2010, you'll make your daily routines easy and well-organized.
• This Outlook 2010 Introduction training course running in Singapore wide, is rated 5.0/5.0 in overall quality by ProCert Labs, covers the basic functions and features of Outlook 2010. Participants will learn how to read, create, send, and forward e-mail messages.
• Participants will then learn how to manage messages and attachments, configure message options, and use search folders. Participants will also learn how to manage contacts, use the People Pane, work with tasks, create appointments, and schedule meetings.
• This course will help participants prepare for the Microsoft Office Specialist exam for Outlook 2010 (exam 77-884). For comprehensive certification training, participants should complete the Introduction, Intermediate, and Advanced courses for Outlook 2010.

MODULES

Lesson 1 
Getting started

• The program window
• Outlook Today
• Getting help

Lesson 2 
E-mail

• Reading messages
• Creating and sending messages
• Working with messages
• Handling attachments

Lesson 3 
E-mail management

• Setting message options
• Managing junk e-mail
• Using Search folders
• Printing messages and attachments

Lesson 4 
Contacts

• Working with contacts
• Using contact groups
• Using the People Pane

Lesson 5 
Tasks

• Working with tasks
• Managing tasks

Lesson 6 
Appointments and events

• Creating and sending appointments
• Modifying appointments
• Working with events
• Using Calendar views

Lesson 7 
Meeting requests and responses

• Scheduling meetings
• Managing meetings