Microsoft Outlook 2010 Intermediate Training Course

Course details

This Outlook 2010 Intermediate training course teaches participants how to work more efficiently in Outlook. In addition, participants will be able to customize the ribbon, customize the quick access bar, change user interface options, use and configure quick steps and much more.

This training course is now available in Singapore.

This Microsoft Outlook 2010 Intermediate training course can be delivered at your premises anywhere in Singapore by one of our expert local or international trainers.

Outcomes

• Customize the ribbon
• Customize the Quick Access bar
• Change user interface options
• Add a language
• Remove keyboard layouts
• Use & configure Quick Steps
• Change the startup folder
• Create shortcuts in the Navigation pane
• Use address books
• Create a Contacts folder
• Work with contact groups
• Apply themes to messages
• Use instant search
• Specify a message format
• Use an electronic business card as a signature
• Create, assign and group messages with categories
• Use views to organize messages
• Create mail rules manually & using the Rules Wizard

Foreword:

• With an intermediate knowledge of Microsoft Outlook 2010, inpiduals will be able to customize the Outlook environment, calendar, and mail messages, and will also track, share, assign, and promptly locate a variety of Outlook items.
• Building on the skills and concepts taught in Outlook 2010: Introduction, this Outlook 2010 Intermediate training course running in Singapore wide, is rated 5.0/5.0 in overall quality by ProCert Labs, teaches participants how to work more efficiently in Outlook.
• Participants will learn how to customize Outlook, use Quick Steps, create Navigation-pane shortcuts, work with contacts and contact groups, manage address books, customize their messages and signatures, and set up automatic replies. In addition, participants will learn how to search various folders, use filters, apply categories, create custom views, and set rules for organizing messages.
• This course will help participants prepare for the Microsoft Office Specialist exam for Outlook 2010 (exam 77-884). For comprehensive certification training, participants should complete the Introduction, Intermediate, and Advanced courses for Outlook 2010.

Prerequisites:

• Outlook 2010: Introduction or equivalent experience.

MODULES

Lesson 1 
Customizing Outlook

• The Outlook environment
• General options
• Language & keyboard options
• Quick Steps
• The Navigation pane

Lesson 2 
Working with contacts

• Address books
• Contact groups

Lesson 3 
Customizing messages

• Message appearance
• Signatures
• Voting buttons
• Out-of-office messages

Lesson 4 
Organizing items

• Folders
• Searching
• Filters
• Categories

Lesson 5 
Organizing mail

• Organizing the Inbox folder
• Setting rules

Lesson 6 
Working with folders

• Public folders
• Offline folders