Microsoft Outlook

Course details

This course is designed for busy people who need to know how to get the best from their applications from the outset. The course moves swiftly through the very basics and progresses to teach the users how to exploit the most productive elements of Outlook; making the need for additional advanced training a requirement only for the more specialist Administrative user.

Delegates will be able to create, send receive and amend a series of Outlook elements including notes, emails, meetings and tasks. Users will be able to list and define the collection of tools available in Outlook as an organisational management system.

Introduction to Outlook

• What Is Outlook?
• Outlook Workspace
• Customise Outlook Today
• The Navigation Pane

The Toolbars

• The Standard Toolbar
• The Outlook Today Toolbar
• The Message Toolbar
• The Advanced Toolbar

Mail

• Creating Messages
• Mail Customization
• Opening And Replying

Contacts

• The Contact List

Tasks

• Task Management

Notes and Journal

• Notes Development
• The Journal

Management

• Message Management
• Folder Management

Meetings, Appointments and Events

• Appointments
• Events
• Using Permissions
• Meetings

Outlook and the Web

• Newsgroups
• Instant Messenger
• NetMeeting
• Calendar

Saving and Archiving

• Save
• Archive