Course details
Overview
- Introduction to Microsoft Dynamics CRM
- Getting Around in Microsoft Dynamics CRM
- Working with Accounts and Contacts
- Working with Activities and Notes
Sales and Marketing
- Working with Leads and Opportunities
- Using Marketing Lists
- Managing Campaigns and Quick Campaigns
- Working with Campaign Activities and Responses
Reporting and Analysis
- Working with Filters and Charts
- Using Dashboards
- Using the Report Wizard
- Using Advanced Find
About NetAssist
Since its establishment in 1999, NetAssist has been continuously and vigorously committed to providing the highest quality of, and effective, training to IT professionals, both novice and experienced. We combine proven curriculum with practical hands-on learning and in-depth instruction to sharpen your technical skills. Our satisfied customers are our motivation and our best testimony.
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