The basis for this course is simply the fact that each and every action you take today will in some way shape the future. You cannot take any action in the future, just os you cannot alter the past. That is the Power of Now. Good decision making demands good analysis of the situation and a understanding of the options available. This course will present a framework for situational analysis, problem identification, and the evaluation of solutions so that the correct decision is made.

This course will provide invaluable business and life skills of direct relevance to personal and business achievement. It will be an enjoyable learning experience. It will be fun!

Expected Accomplishments

  • Describe and use a range of problem solving and decision making tools and techniques
  • Describe the decisions for which they should take responsibility and those which they should refer to others
  • Understand problem solving models and how to apply the most appropriate model to a problems in the business
  • Build effective problem solving teams.
  • Plan the effective implementation of decisions
  • Plan to manage and mitigate risk
  • Explain how to ask questions that get the answers they need
  • Apply creative problem solving techniques to every day situations
  • Decrease stress related to making critical decisions and solving workplace problems
  • Building persuasive arguments that influence others

Course Outline

  • Introduction
  • The Decision Game
  • The Concept of Now
  • There are NO problems! - Merely opportunities
  • Assessing the Problem
  • Problem solving Styles (Miller)
  • Foundation tools
  • A Visit to the Future
  • IProblem solving iModels
  • Decision traps
  • 5 whys
  • A framework for decision making
  • Complexity
  • AAA and Team Challenge
  • Case studies in Decision analysis.
  • Tools and Techniques
  • AAA and Team Challenge
  • Application. Live examples workshop.
  • Planning to manage and mitigate risk
  • Deviations. What can go wrong?
  • Problem solving in groups
  • Decision making in Groups
  • An effective problem solving team
  • Feedback ft and monitoring progress
  • Barriers to implementation
  • Effective monitoring
  • Remedying errors
  • Buy in ft commitment
  • Sharing
  • Planning post-workshop activity and action plans
  • Personal Evaluation
  • Decision Making Strategy
  • Presentations

Who Can Benefit

  • Open to all Personnel

Related Training

  • Perception Power ft Positive Attitude
  • Climbing the 13 Steps of Success
  • 4th Dimension Management: Do twice as much in half the time

Mode

  • Consultant led classes

Prerequisites

  • Good English language skills

We_They is the largest single-source business and telecom training solutions provider in the Middle East. For 30 years we have been providing training consultancy and human capital development services to telecoms, government agencies, oil & gas companies, financial institutions and organizations across all industries and business sectors.

We provide training and development programs ranging from cutting-edge technology courses in 3G, WiMAX, VoIP or IPTV, to career-changing leadership masterclasses, strategy workshops and business management seminars.

Based in the UAE and operating a 1.2 Million square feet training facility in Dubai, our partner network spans two continents and delivers world class training solutions to customers in over 28 countries in GCC and MENA regions.

We help organisations to:

  • Develop effective leaders, managers and team members
  • Discover and overcome competency gaps
  • Measure and improve performance
  • Build teams and improve communication
  • Recruit and retain talent
  • Build a knowledge culture
  • Create an organisation-wide competency framework
  • Stay competitive by using cutting-edge technology
See all Etisalat Academy courses

Contact information not available.

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