Meeting Skills

Course details

Meetings are a source of complaint in many organisations. In theory meetings should be dynamic, interesting and productive. In practice they are often dull, uninteresting and very often a waste of time.

Great meetings don’t just happen, they occur because someone makes them happen.

This course clearly describes the techniques for planning and executing all types of meetings.

Programme Objectives

Participants will learn:

• The basic knowledge and skills required to plan and conduct more effective meetings
• To participate and communicate better at meetings
• To deal with conflict at meetings
• Group decision making and problem solving skills
• How to apply the learning, through role play and feedback

Programme Content

• Meetings: fundamental qualities
• Why meetings fail
• Preparing for a meeting
• Constructing the agenda
• Conducting the meeting
• Guidelines for good chairmanship
• Handling questions
• Conclusion and wrap-up
• Role play: decision making and problem solving