Measure Human Resource Functional Effectiveness (HR-GEN-405C-0)

Course details

Course Objectives

The course will address the skills and knowledge required to measure the effectiveness of human resource functions. It covers prioritizing functions requiring measurement, developing measurement processes and reporting the outcomes.

Course Outline

Determine priorities for measurement of human resource functions

• Review human resource plans and strategies to prioritise functional areas for measurement
  
• Identify and select appropriate methods for measuring human resource services, activities and programmes
  
• Obtain approvals for effectiveness measures from key stakeholders to ensure buy-in and support

Develop processes to measure human resource functional effectiveness

• Develop a plan to support the measurement process
  
• Select tools for measuring human resource functional effectiveness
  
• Monitor measurement process to make appropriate modifications or adjustments to ensure reliable measurements

Report on measurement of human resource function effectiveness

• Evaluate the relevance of collected measures by evaluating adherence to established processes and gathering feedback from line managers
  
• Analyse data to establish key findings and recommendations
  
• Communicate outcomes of measurement to senior management to establish human resource functional effectiveness