Candidates for the Microsoft Certified IT Professional: Enterprise Support Technician (MCITP: Enterprise Support Technician) credential have expertise in deploying Windows Vista, managing security, and troubleshooting network issues. They have three years of experience as a tier 2 or lead desktop support technician.

The largest IT service provider, the outbox Training Center ,offers training in information technologies, business, and foreign languages, to companies employ and individuals.

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