Course details
Course overview
The MBA (Service Excellence) builds on essential business management modules, with a strong emphasis on service excellence and quality. Through specialists modules such as Quality and Excellence and Quality Management, this MBA will help you identify appropriate methods to develop service excellence and create strategies to maximise customer retention. You will develop your knowledge and skills in applying quality management tools when responding to business needs and objectives.
About Anglia Ruskin University
Anglia Ruskin University was awarded university status in 1992. Today, with a student population of over 32,000, we are one of the largest universities in the East of England, and a major provider of part-time education.
Our students are on courses leading to undergraduate and postgraduate degrees, as well as to a range of professional qualifications. We are one of the most significant suppliers of nurses and teachers to the professions and offer an ever expanding range of contemporary courses.
See all Anglia Ruskin University courses