MB2-716, MB2-717, MB2-718 MS Dynamics 365: Practice Test

Course details

MB2-716 - Microsoft Dynamics 365 Customization and Configuration

Th MB2-716 xm i part f th CRM Microsoft Dynamics Certification. This exam measures your ability to work with Dynamics CRM 365.

This certification exam is targeted for professional in Microsoft Dynamics CRM 365 and Microsoft Online Business Solutions. They should have an understanding of client device management and network administration and how to Customize and Configure it. The certification is for administrators, system engineers, functional consultants, partners, and project managers, and developers expert in configure and customize Dynamics CRM with one or more years of experience. The audience typically includes developers, implementation consultants, technical support personnel, and system administrators. They assess a customers business needs and configure and customize the application. This is a list of covered topics:

- Define and support Microsoft Dynamics 365 security and settings in several environment
- Manage Microsoft Dynamics 365 entities
- Install and Deploy entity relationships, custom field and configure advanced field customizations
- Import data into the Microsoft Dynamics 365
- Design, Implement and Customize Microsoft Dynamics 365 forms
- Integrate Microsoft Online Business Solutions, Microsoft Exchange, SharePoint, and OneDrive with Microsoft Dynamics
- Implement and manage business rules, workflow and business process flows etc..
- Mobile apps configuration for Microsoft Dynamics 365

MB2-716  will include those topics:

- Configure Microsoft Dynamics 365 (20% - 25%)
- Implement Microsoft Dynamics 365 entities, entity relationships, and fields (20% - 25%)
- Create and manage Microsoft Dynamics 365 solutions, forms, views, and visualizations (25% - 30%)
- Implement business rules, workflows, and business process flows (20% - 25%)

Microsoft Dynamics 365 for Sales MB2-717 Exam

Microsoft Dynamics 365 for Sales MB2-717 Exam which is related to Microsoft Specialist Certification. This MB2-717 exam validates the ability to create and maintain a current customer base organizational structure manage the sales process from lead generation through quote, order and invoice creation. It also tests your ability to identify and define the functional areas of Dynamic 365 sales and analyze individual and organizational progress by creating goals hierarchies. Sales Managers, Project Managers, Sales and Marketing Professionals usually hold or pursue this certification and you can expect the same job roles after completion of this certification.

MB2-717 Exam topics

Candidates must know the exam topics before they start of preparation. Because It will really help them in hitting the core. Our MB2-717 will include the following topics:
- Create a Customer Organizational Structure 20%-25%
- Manage Leads and Opportunities 15%-20%
- Manage Relationship and Sales Analysis 10%-15%
- Manage the Sales Process 10%-15%
- Improve Sales Performance 10%-15%
- Manage Customer Information 15%-20%

Microsoft Dynamics 365 for Customer Service MB2-718 Exam

Microsoft Dynamics 365 for Customer Service MB2-718 Exam which is related to Microsoft Certified Professional Certification. This exam measures and validates the create and manage cases, create and manage queues, install and configure Dynamics 365 field service, identify features and limitation of the Mobile Apps. App Developers, Sales Operations Managers, and IT Professionals usually hold or pursue this certification and you can expect the same job role after completion of this certification.

MB2-718 Exam topics

Candidates must know the exam topics before they start of preparation. Because It will really help them in hitting the core. Our MB2-718 will include the following topics:
- Manage Cases, the Knowledge Base, and the Interactive Service Hub 25%-30%
- Manage Queues, Entitlements, and Service Level Agreements (SLAs) 20%-25%
- Implement Service Management Analysis and Voice of the Customer Surveys 15%-20%
- Manage the Unified Service Desk (USD) 15%-20%
- Manage Dynamics Field Service and the Interactive Services Hub 15%-20%