Mastering Email Skills

Course details

The Mastering Email Skills course covers:

• getting started
• structuring your message
• being clear and concise
• choosing the right level of formality
• getting the tone right
• checking before you send

The course provides six core topics, each containing these sections:

• warmer to raise awareness of the skills involved in effective communication and to introduce different strategies for developing these skills.
• presentation and practice of core language connected to each skill.
• over to you, which allows students to apply what they have learned to their real-life work situation.

In addition, the course contains:

• a needs analysis to help learners to think about their strengths and weaknesses in English and to identify and prioritize their learning needs
• a personal learning journal to help students monitor their learning during the course
• a review to help consolidate the language work students have done in each unit
• a reference section listing the vocabulary, grammar and phrases covered in each topic