Course details
In this course, participants will learn the key elements in the performance appraisal process. In addition, participants will learn how to use the performance appraisal for providing feedback and goal setting.
Course Objectives:
- Definethe performance management and its importance
- Describe the performance management process
- Discuss different appraisal methods
- Explain how to set SMART goals
- Explain the role of competencies in the appraisal process
- Practice conducting an effective performance appraisal discussion
Course Outline:
Module 1: Introduction to Performance Management
- Definition of performance management
- Importance of performance management
- Performance management model
Module 2: The Performance Management Model
- Planning performance
- Monitoring performance
- Analyzing performance
- Improving performance
- Maintaining performance
Module 3: Performance Appraisal Methods
- Graphic rating scale
- Alternative ranking
- Peer comparison
- Forced distribution
- Behaviorally anchored rating scale (BARS)
- Different appraisals methods
Module 4: Setting Objectives
- Guidelines for effective objectives
- SMART goals
- Writing objectives
Module 5: Performance Appraisal Steps
- Defining the job
- The pitfalls of performance appraisl
- Appraising performance
- Providing feedback
- Planning employee development
Module 6: The Appraisal Interview
- Handling a defensive subordinate
- Criticizing a subordinate
- Interviewing to improve performance
- Handling a written warning
Assessment Strategy:
- Participants will be informally assessed on their interaction during sessions and their participation in exercises.
Course Location
About Egyptian Banking Institute
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