Managing People (QQI Level 6)

Course details

This comprehensive course, equips existing Managers (and those considering a career in managing people) with detailed OPEN knowledge of employee legislation, motivating staff, appraisals, disciplinary procedures, recruitment, selection and personal development. Students will learn how to:

• manage staff performance and under performance,
• motivate, empower and develop staff,
• build effective workplace relationships, and
• understand the implications of Irish employee related legislation.

This distance learning, QQI accredited course means that Students can study flexibly at home, or at any convenient place and time, and can gain an Internationally Recognised Qualification. The course is designed for those working in Large Companies, SMEs or the Public Sector.

Topics covered include:

Unit 1: Management, Leadership and Culture

• Management v. Leadership
• Management & Leadership Styles
• Theory X and Theory Y
• The Managerial Grid Model
• Organisation Structure
• Organisation Culture.

Unit 2: Managing Performance

• Negotiating Performance Management
• Operational Plans
• Setting Standards and Objectives
• Setting SMART Objectives
• Decision Making
• Creative Problem Solving
• Delegating and Motivating
• Monitoring and Controlling
• Managing Conflict and Disputes
• Managing Assertiveness.

Unit 3: Training and Development

• Staff Development
• Staff Development Options
• Personal Development Plans (PDP).

Unit 4: Legislation

• General Rights
• Contract of Employment
• Health and Safety Legislation.

Who should complete this course?

• Existing Managers and Supervisors who wish to gain an internationally recognised qualification.
• Newly appointed Managers and Supervisors who wish to learn how to manage people and teams.
• Managers in business who have to make direct reports and wish to learn best-practice techniques for managing people.

Entry Requirements / Prerequisites

• Leaving Cert, or equivalent, and/or relevant life and work experience.
• If you take this course by distance learning the course material will be posted to you. You can complete and return assignments/projects which must be typed rather than handwritten either by post or by email.
• As this programme is delivered through distance learning or eLearning, students must be capable of studying on their own initiative.
• If you take this course by eLearning you will need basic IT skills and have access to broadband.

Progression to further Studies

• This course leads to a level 6 award on the National Framework of Qualifications.
• Students who successfully complete this programme may use this Level 6 credit towards the FETAC Advanced Certificate in Management programme (Ref. 6M4587).