Managing and Maintaining a Microsoft Windows Server 2003 Environment World Knowledge
Price: TBA

Course details

This course provides students with the knowledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server™ 2003 environment.

This is the first course in the Systems Administrator and Systems Engineer tracks for Windows Server 2003 and serves as the entry point for other courses in the Windows Server 2003 curriculum. Due to the accelerated and blended nature of this training course, some evening study will be required.

Recommended as preparation for exam(s)70-290 Managing and Maintaining a Microsoft Windows Server 2003 Environment.


This course is intended for individuals who are employed as or seeking employment as a systems administrator or systems engineer. This course is also offered as eight days of instructor-led training (as two courses) for students who prefer a complete classroom training experience:

  • M2274: Managing a Microsoft Windows Server 2003 Environment (5 days)
  • M2275: Maintaining a Microsoft Windows Server 2003 Environment (3 days)

Delegates are required to meet the following prerequisites:

  • CompTIA A+ certification, or equivalent knowledge and skills.
  • CompTIA Network+ certification, or equivalent knowledge and skills.

What will I learn?

At the end of the course, delegates will be able to:

  • Create and populate organizational units with user and computer accounts.
  • Manage user and computer accounts.
  • Create and manage groups.
  • Manage access to resources.
  • Implement printing.
  • Manage printing.
  • Manage access to objects in organizational units.
  • Implement Group Policy.
  • Manage the user and computer environment by using Group Policy.
  • Audit accounts and resources.
  • Prepare to administer server resources.
  • Configure a server to monitor system performance.
    Monitor system performance.
  • Manage device drivers by configuring device driver signing and restoring a device driver.
  • Manage hard disks.
  • Manage data storage.
  • Manage disaster recovery.
  • Maintain software by using Microsoft Software Update Services.

What will it cover?

Part 1: Managing a Microsoft Windows Server 2003 Environment

Introduction to Administering Accounts and Resources:

Multimedia: Introduction to Administering Accounts and Resources; The Windows Server 2003 Family; Logging on to Windows Server 2003; Installing and Configuring Administrative Tools; Creating User Accounts; Creating Computer Accounts; Creating an Organizational Unit

Managing User and Computer Accounts:

Modifying Users and Computer Account Properties; Enabling and Unlocking User and Computer Accounts; Creating a User Account Template; Locating User and Computer Accounts in Active Directory; Saving Queries; Resetting User and Computer Accounts; Moving Domain Objects

Managing Groups:

Creating Groups; Managing Group Membership; Strategies for Using Groups; Modifying Groups; Using Default Groups; Best Practices for Managing Groups

Managing Access to Resources:

Overview of Managing Access to Resources; Managing Access to Shared Folders; Managing Access to Files and Folders Using NTFS Permissions; Determining Effective Permissions; Managing Access to Shared Files Using Offline Caching

Implementing Printing:

Multimedia: Introduction to Printing in the Windows Server 2003 Family; Installing and Sharing Printers; Managing Access to Printers Using Shared Printer Permissions; Managing Printer Drivers; Implementing Printer Locations

Managing Printing:

Changing the Location of the Print Spooler; Setting Printer Priorities; Scheduling Printer Availability; Configuring a Printing Pool

Managing Access to Objects in Organizational Units:

Multimedia: The Role of the Organizational Unit; Modifying Permissions for Active Directory Objects; Delegating Control of Organizational Units

Implementing Group Policy:

Implementing GPOs; Implementing GPOs on a Domain; Managing the Deployment of Group Policy

Managing the User Environment by Using Group Policy:

Configuring Group Policy Settings; Assigning Scripts with Group Policy; Configuring Folder Redirection; Determining Applied GPOs

Introduction to Security in Windows Server 2003:

Overview of Security in Windows Server 2003; Using Security Templates to Secure Computers; Testing Computer Security Policy; Configuring Auditing; Managing Security Logs

Part 2: Maintaining a Microsoft Windows Server 2003 Environment

Preparing to Administer a Server:

Administering a Server; Configuring Remote Desktop to Administer a Server; Managing Remote Desktop Connections

Preparing to Monitor Server Performance:

Introduction to Monitoring Server Performance; Performing Real-Time and Logged; Configuring and Managing Counter Logs; Configuring Alerts

Monitoring Server Performance:

Monitoring Server Memory; Monitoring Processor Usage; Monitoring Disks; Monitoring Network Usage

Maintaining Device Drivers:

Configuring Device Driver Signing Options; Using Device Driver Rollback

Managing Disks:

Preparing Disks; Managing Disk Properties; Managing Mounted Drives; Converting Disks; Creating Volumes; Importing a Foreign Disk

Managing Data Storage:

Managing File Compression; Configuring File Encryption; Implementing Disk Quotas

Managing Disaster Recovery:

Preparing for Disaster Recovery; Backing Up Data; Scheduling Backup Jobs; Restoring Data; Recovering from Server Failure; Selecting Disaster Recovery Methods

Maintaining Software by Using Software Update Services:

Introduction to Software Update Services; Installing and Configuring Software Update Services; Managing a Software Update Services Infrastructure

Course Location

About World Knowledge

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