Managing a Positive Behaviour Culture

Course details

The Managing a Positive Behaviour Culture is an accredited programme that focuses on how to utilise and effectively manage Positive Behaviour Support in a way that will allow your team to:

• Manage behaviours that may limit opportunities to be part of the community; and,
• Allow the people they support to enjoy everyday relationships and activities

The course also explores management tools that can be used to ensure that key outcomes are delivered and maintained.

Successful completion leads to the award of a Certificate in the Management of a Positive Behavioural Culture. This is a QQI/HETAC Special Purpose Level 7 award.

Who Is This Course For?

This course is aimed at supervisors and managers of human services for people labelled as challenging. It is also suitable for people aspiring to those roles.

Learning Objectives

After successfully completing the course you should be able to:

• Analyse the concept of challenging behaviour in relation to wellbeing and attribution theory
• Design a positive behaviour support plan that is based on the use of proactive/reactive strategies and underpinned by a three-part assessment process
• Prepare a management tool to ensure the consistent and person centred implementation of any positive behaviour support plan
• Identify and think critically about the skills required by a person supporting another person labelled as challenging
• Examine service policy responses in light of current legislation and human rights requirements
• Evaluate models of support that promote a positive approach to managing support for service users who have experienced traumatic events
• Explain the key responsibilities of a team leader implementing a behavioural support plan
• Foster an environment that promotes a positive approach to managing support for service users who have experienced traumatic events
• Identify and use practices that help to minimise conflict in the implementation of a positive behavioural support plan
• Illustrate key methods in motivating the people who directly report to you to implement the elements of a positive behavioural support plan
• Monitor the performance of the staff team in the operationalisation of identified standards using an internal quality management tool
• Provide feedback to a staff team on the delivery of a positive behavioural support plan
• Develop an action plan to deal with gaps identified within the periodic service review plan

Contents

The course is built around two modules.

Module 1: Supporting a Person Labelled as Challenging

The first module will provide you with the knowledge, skills and ability to generate a multi-element behaviour support plan for an individual who has been labelled as challenging. You will learn to assess a person using a 3-part assessment programme that consists of:

• A functional analysis
• A person-environment match
• An analogue assessment

You will also learn how to conduct a periodic service review. This is an internal quality management tool that is used to ensure the plan is:

• Implemented in a consistent manner
• Maintained over time

Learning how to identify staff skill requirements that are needed to implement the plan and maintain quality of service on an on-going basis is integral to this.

Module 2: Managing Other People

The second module concentrates on the managerial skills and competencies required to direct the implementation of a positive behavioural support plan that will lead to clear quality of life outcomes for an individual.

You will learn to perform a periodic service review that is dependent on knowing how to:

• Identify performance standards
• Monitor staff performance in pursuit of these
• Provide effective feedback to a staff team about their performance

You will also learn how to foster a positive, supportive environment for both other service users and the staff team.

Assessment

Successful completion of the course is dependent on undertaking an applied piece of learning that will test your understanding of the module’s learning materials. This is a 5,000 word written assignment that will help you explore how your learning relates explicitly to your everyday role.

Qualification

The course is certified as a Level 7 Special Purpose Award (20 credits) by QQI/HETAC. Successful participants will receive a Certificate in the Management of a Positive Behavioural Culture.