Course details
Quality management is an important factor in the success of today's organizations. Leading organizational thinkers have gone to the extent of saying that quality in an organization is determined by the quality of its management. In order to bring quality and excellence to an organization, managers need certain skills, tools, and abilities in all their functions. These skills and abilities relate to their understanding of management principles and theories, key organizational… + Read More
Course details
Quality management is an important factor in the success of today's organizations. Leading organizational thinkers have gone to the extent of saying that quality in an organization is determined by the quality of its management. In order to bring quality and excellence to an organization, managers need certain skills, tools, and abilities in all their functions. These skills and abilities relate to their understanding of management principles and theories, key organizational functions, and their mutual interrelationships. This course explores basic principles of management, management theories, styles and tools, and interdependence of functional areas in an organization. It identifies tools and techniques used by the HR, Finance, Risk, and Knowledge management functions in an organization. It is aligned with the Quality Management division of the American Society for Quality's Certification Handbook and is designed to assist learners as part of their preparation for the ASQ Certified Manager of Quality / Organizational Excellence certification exam.
- match the basic principles of management to examples
- match management theories to their descriptions
- recognize the factors that influence management style
- match management styles to examples
- match tools used by managers to their descriptions
- identify the advantages and caveats of systems thinking
- recognize HR management activities used in staffing
- recognize examples of professional development and recognition techniques
- distinguish between basic types of financial statements
- match the basic types of budgets to their descriptions
- match examples to the tools and techniques used for assessing and managing risks in an organization
- match the tactics used to assess the probability and impact of loss to their examples
- match areas of knowledge management in an organization to their descriptions
- identify typical organizational barriers to implementing knowledge management techniques
Updated on 08 November, 2015 - Read LessAbout New Horizons Lebanon
As changes in technology have accelerated, it’s become even more essential for people to master technology to be productive, invaluable employees who optimize, program and invent solutions—and even grow companies of their own. With over 300 centers in 60 countries, New Horizons is the world’s largest independent IT and Business training company. Over the past 35 years, New Horizons has delivered a full range of IT and business skills/Management training through innovative learning methods that have transformed businesses and helped over 35 million students reach their goals. New Horizons Lebanon branch was established in 1996.
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