Management 101

Course details

Over 90 lectures given by management training expert Chris Croft, with his top tips to become a better manager

• A masterclass in… how to effectively negotiate, manage a team, deliver a project and radically improve your presentation skills
• Develop the skills needed in order to move up the career ladder … 

Do you want to learn how to manage a team, deliver a project and to make that step up the career ladder? This course is a comprehensive guide to all of the management skills that you will need to make that next step. Covering assertiveness, time management, project management, sales, leadership, negotiating, and presentations, this course will give you a detailed grounding in all the skills required for a key management role.
Your course instructor is Chris Croft, one of the UKs leading management training experts who has trained over 87 000 clients and is the author of the widely acclaimed book 'Time Management'. Chris is an expert in using motivation and inspiration to develop management skills, and will cover the key skills required for management in 90 video lectures. This course is an unrivalled grounding in key management skills, and will help you achieve the career success that you crave.
If you think that with a little guidance you could be a hugely successful manager take this course today!
Introduction

• Intro
• Say hi to your fellow students!
• Share your new course with your friends!
• Introduction

Assertiveness

• 1. Introduction
• 2. Perceived Benefits
• Scripts
• Talk
• Aggression
• Criticism
• Criticism
• Words to Use
• Too Late to Go Back

Time Management

• 1. Introduction
• 2. Your Life is Only Time
• 3. Underlying Qualities
• 5. Personality Drivers
• 6. Master List
• 8. Saying No
• 9. Negotiating
• To Do

Project Management

• 1. Introduction
• 2. Define Your Project
• 3. List the tasks
• 4. Estimating
• 5. Find the Critical Path
• 6. Consider Crashing Tasks
• 7. Draw Gantt Chart
• 8. Resource Requirements
• 9. Assess Risks… 
• Progress
• 11. Monitor Cumulative Cost
• 12. Readjust Your Plan
• 13. Review

Sales

• 1. Introduction
• ; Listening and Questions
• 3. Compliments
• 4. The 4 Types of Customer
• 5. Identify Needs
• 6. Prescribe Solutions
• 7. Handling Objections
• 8. What to Plan
• 9. Feel Felt Found… 
• 10. The Close
• 11. I Need to Think About It
• 12. After the Sale
• … 

Leadership

• 1. Introduction
• 2. Vision
• 3. Vision, Systems and People
• 4. Motivation
• 5. Communication
• 6 .Teamwork
• 7. Fairness
• 8. Weekly Meeting
• 9. Delegation
• 10. Leadership Styles
• 12. Being Decisive
• 13. Lead by Example

Negotiating

• 1. Introduction
• 2. If You Don't
• … 3. It's a Game
• 4. Win Win
• 5. Set Your Limit
• 6. Weaknesses
• 7. Opening Offers
• 8. The Flinch
• 9. The Vice
• 10. Trading… 
• 11. Small Steps
• 12. Split the Difference
• 13. The Nibble

Presentations

• 1. Introduction
• 2. One Main Message
• 3. Plan the Timing
• 4. Back Up
• 5. Confidence
• 6. The Start
• 7. Agenda
• 8. Interaction
• 9. Visuals
• ; 
• 11. Overcoming Problems
• 13. Keep it Simple

Thank You!

• Thank You!

Quiz

• Part 1 - Assertiveness
• Part 2 - Time Management
• Part 3 - Project Management
• Part 4 - Sales
• Part 5 - Leadership
• Part 6 - Negotiating
• Part 7 - Presentations

Updated on 22 March, 2018