Manage Conflicts: Resolving Conflict in the Workplace

Course details

• The “Conflict Management: Resolving Conflict in the Workplace” course introduces participants to the fundamentals of conflict and the common misconceptions about conflict
• The “Conflict Management: Resolving Conflict in the Workplace” course details the different types of conflict and the group dynamics to conflict
• The “Conflict Management: Resolving Conflict in the Workplace” course identifies the different stages of conflict and how to manage each of the stages
• The “Conflict Management: Resolving Conflict in the Workplace” course describes the different conflict management styles and factors affecting these different approaches
• The “Conflict Management: Resolving Conflict in the Workplace” course teaches participants how to constructively manage conflict and positively deal with anger
• The “Conflict Management: Resolving Conflict in the Workplace” course links conflict management to interpersonal communication styles.

Target Audience

• Leaders, managers, supervisors, and team leaders
• Anyone who desires to develop her conflict management capacity and deal constructively with angry situations.