Maintaining Cisco Service Provider VPNs and MPLS Networks

Course details

The Maintaining Service Provider VPNs and MPLS Networks (MSPVM) courseprovides learners with the knowledge needed to provide support in a service-provider environment using Multiprotocol Label Switching (MPLS). It provides learners with understanding of MPLS and the associated technologies used in service provider environments, and it provides them with the guidelines on how to monitor and troubleshoot these technologies. The course is also intended to help prepare students for the CCNP SP Operations certification exam.

Target Audience

This course is designed for:

• Support staff
• Service provider network operations center (NOC) personnel
• Service provider engineers
• Service provider partners

Objectives

Upon completing this course, the learner will be able to meet these overall objectives:

• Identify the typical MPLS and MPLS VPN requirements in service provider networks and list the solutions and describe the change, performance, and fault management procedures for MPLS and MPLS VPNs.
• Perform changes in the routing configuration based on designs and implementation templates as well as ITIL®-based change management processes and procedures.
• Gather and interpret performance statistics for MPLS and MPLS VPNs using various tools such as show commands and SNMP-based monitoring tools.
• Perform fault management for MPLS and MPLS VPNs using various tools such as show commands and SNMP-based monitoring tools.

Course Outline

Service Provider VPN Operation Processes

• Service Provider MPLS and MPLS VPN Overview
• Service Provider Routing Operation Processes Based on ITIL®

Change Management for MPLS and MPLS VPNs

• MPLS, MPLS VPN, and MPLS Traffic Engineering Requirements
• Adding MPLS-Enabled Routers to SP Network
• Adding Layer 3 MPLS VPN Customers
• AnalAdding Layer 2 MPLS VPN Customers

Performance Management for MPLS and MPLS VPNs

• Audit MPLS-Related Control Protocols
• Monitor MPLS Performance
• Improve Availability and Resource Utilization Using MPLS Traffic Engineering Tunnels

Fault Management for MPLS and MPLS VPNs

• Troubleshoot Core MPLS Issues
• Troubleshoot Layer 3 MPLS VPN Customer Connectivity Issues