Level 2 Diploma In Food And Beverage Service

Course details

Level 2 Diploma in Food and Beverage Service is for candidates who wish to work in the hospitality industry and already have knowledge of the basic principles of restaurant or bar work, or who can demonstrate commitment and enthusiasm to work and study in order to supplement their existing knowledge. Candidates will be required to display both practical skills and the associated knowledge in order to complete the assessments.

On completion of this qualification candidates may progress into employment in the food and beverage area, or enrol on the Level 3 Advanced Diploma and towards a Degree in Hotel or Hospitality Management.

MODULE OUT

Unit 202 Safety at Work

This unit covers the knowledge on common hazards and risks and the ways to control and minimise them. The concept of a hazard and its associated risk is introduced and learners then progress to identifying common hazards and associated risks and the steps involved in the risk assessment process.

Unit 203 Food Safety in Catering

The aim of this unit is to provide learners with knowledge of the parameters of basic food safety practices relevant to the catering industry. This unit provides learners with a range of food safety skills in relevance to the catering and hospitality industry.

Unit 204 Customer Service in the Hospitality and Catering Industry

The aim of the unit is to enable learners to deal effectively with customers using a range of service techniques in a variety of situations in the hospitality industry.

Unit 207 Menu Knowledge and Design

The aim of this unit is to enable learners to develop the knowledge and understanding in providing accurate menu information to customers. The unit covers the importance of menu design, different menu styles, content of menus and the requirements for service.

Unit 208 Hot Beverage Product Knowledge

The aim of this unit is to enable learners to develop the knowledge on the production processes and characteristics of a range of hot beverages.

They will also know the types of equipment required and the proper maintenance of the equipment.

Unit 209 Beverage Product Knowledge

The aim of this unit is to enable learners to develop the knowledge of the characteristics of a range of alcoholic and non-alcoholic drinks including the mixing of cocktails.

Unit 210 Food and Beverage Service

The aim of this unit is to enable learners to develop the skills, knowledge and understanding to deliver a range of service techniques, including counter, carvery, buffet and the service of food and beverages to the table.

Unit 211 Handling Payments

The aim of this unit is to enable learners to develop the knowledge and skills to handle and process bills and payments for food and beverage service. This includes handling payments from a range of different payment methods.

ENTRY & GRADUATION REQUIREMENT FOR THE PROGRAMS

The pre-requisites for Level 2 Diploma in Food & Beverage Service

• 16 years old and above; and
• GCE "0" level with a pass in English or equivalent; or
• For International Students, they must complete Secondary or High School education or equivalent with a pass in English

Other qualifications will be considered on a case-by-case basis.

Graduation Requirement

In order to be conferred the certificate, the student must achieve a pass for Examination and Practical Assessment from City & Guilds, (UK), and at least 75% of class attendance. Student’s Pass Holders are required to maintain a class attendance of 90% and above.

Mode & Methods of Delivery

Face to face delivery via 

• Powerpoint Presentation 
• Discussion 
• Question & Answer 
• Assignment 

Teacher Student Ratio

1:30

Examination

Examination is conducted at the end of the course upon completion of all modules. C&G, (UK) Examinations will be conducted in June and November.

Awarding & Recognition Body and Sample Certificates

• City & Guilds (UK), Level 1 Certificate in Food & Beverage Service
• City & Guilds (UK), Level 2 Diploma in Food & Beverage Service
• City & Guilds (UK), Level 3 Advanced Diploma in Food & Beverage Service Supervision