Lean Six Sigma Champion

Course details

Lean Six Sigma continues to be a success in delivering significant business improvements in both manufacturing and service industries and has become the process improvement methodology of choice for organisations that are serious about achieving world class performance in quality and customer satisfaction.

Learning Outcomes

On successful completion of this training, delegates should be able to:

• Understand the key concepts of Lean Six Sigma
• Identity how it can be applied to process improvement in both Service & Transaction and Manufacturing environments
• Discuss Lean Six Sigma implementation and idenify key roles and organisational issues that may need to be addressed
• Understand the importance of the DMAIC methodology (Define, Measure, Analyse, Improve and Control) in conjunction with the review of some Lean Six Sigma case studies
• Gain a knowledge of some of the Key Tools within the DMAIC to facilitate effective Project Phase Reviews
• Review the project selection process and understand the ingredients of a successful project
• Develope a sample draft Project Charter
• Understand the deliverables required from each phase of a Lean Six Sigma Project
• Understand their role and responsibilities as a Champion in terms of successful Project Delivery.

Who Should Attend

This course is intended for;

• Programme Managers or Black Belts who will be tasked with implementing a Lean Six Sigma Programme
• Departmental Managers or those tasked with Championing Lean Six Sigma projects
• Senior Management who wish to gain a more in-depth understanding about Lean Six Sigma so they can provide a supportive role.
• The programme is suitable for Managers from both the Service & Transaction and Manufacturing Environments.

Course Programme

Day 1

• Introduction to Six Sigma
• Origins of Six Sigma
• Key Concepts of Six Sigma
• Introduction to Lean
• Origins of Lean
• The 5 Principles of Lean
• Lean Six Sigma
• Measures and Goals
• The DMAIC Methodolgy and Key Tools
• Lean Six Sigma Implementation
• The keys to Lean Six Sigma success
• Key Lean Six Sigma Roles & Responsibilities
• Obstacles and Barriers to successful implementation
• Typical Programme Outline

Day 2

• Lean Six Sigma Project Selection
• The Voice of the Customer (VOC)
• Financial considerations
• Project Scoping & Project Charters
• Lean Six Sigma Project Management
• Project Phase Reviews
• Project Deliverables
• Lean Six Sigma Project Case Studies
• Question and Answer Session