Leading and Managing People

Course details

This comprehensive programme will incorporate extensive insight, exploration and practice of the skills required to manage and lead others in either business or community environments. This programme will examine the theories that underpin best practice in leading, interaction with and the motivation of direct reports both individually and within a team. Participants will be invited to engage in a process of reflection and exploration of theoretical models introduced through designed experiential exercises and skills practice, which aim to give real learning of how these theories apply to their roles and business needs. Core Competencies around planning for individual and group discussions and communicating effectively will be demonstrated and assessed.

Learning Outcomes

On successful completion of this training course, delegates should be able to:

1. Analyse the evolving role of leadership over time, to include current and past examples of good leadership and its impact on the turn of events
2. Evaluate leadership styles and approaches in a range of public and private contexts, to include leadership dilemmas, the need for leadership in all aspects of life, and the impact of personal and public ethics, morals and values
3. Draw up a personal leadership plan for a task, project or job, to include strengths and areas for improvement
4. Demonstrate effective communication skills, to include oral presentations, listening skills, making suggestions and giving feedback, written documents and correspondence
5. Demonstrate problem-solving skills, to include strategic analysis of issues or problems, action plans, execution of plans, and evaluation of outcomes
6. Manage projects and tasks, to include working with a team on a practical project or task that results in effective team performance
7. Handle group dynamics, to include facilitating the different roles that people play, conflict resolution, interacting with people who have diverse views and styles, teamwork and motivating others
8. Conduct meetings efficiently, to include use of appropriate meeting etiquette, procedures and processes in a particular public, private or voluntary context
9. Demonstrate leadership skills in a chosen environment, to include reflection on personal experience and progress.

Course Programme:

Leadership Skills – Exploration and Development

• You will explore and gain understanding of yourself as a Manager/Leader using a number of different methodologies including DiSC assessment Tool (Optional)
• Using a specific framework you will develop a forward focused strategy of how you intend to be as leader/manager and what you will commit to doing to achieve this.
• You will be introduced to and practise the Communication Tools defined by industry experts as the best practices required to be able to manage and interact effectively with Direct Reports, Peers and Senior Management.
• You will gain experience of and put into practice a methodology for dealing with different types of conflict and confidently managing yourself to achieve win- win solutions.

Tools for Effective Leadership of Others

• You will be introduced to and learn how to set clear and effective performance goals and objectives which motivate and empower your Direct Reports
• You will learn, understand and practice how to have effective performance discussions with your Direct reports using the Communication model introduced on days one and two.
• You will understand and gain appreciation of the globally recognised leadership styles model and how best to apply each style in different situations and with different individuals that report to you.
• You will gain clarity about what motivates direct reports and then learn how to apply this theory to your own specific work context and team, which can encourage Direct report engagement and individual ownership.
• You will learn about and put into practice a model for preparing and conducting effective meeting that will ensure productive outcomes.