Leadership Skills

Course details

Because a profession is fundamentally about knowledge, the true leaders of a profession are the thought leaders. These are the individuals who synthesize the thinking of the profession's members and articulate directions for the future. One of the most frequently voiced concerns within organizations is "the absence of visible leadership". This course is designed to improve your leadership skills so that you can improve your organization.

Course Objectives:

By the end of the course, participants will be able to:

• Define their role as a leader and identify how that role differs from other roles they have had
• Understand the leadership challenge and the new functions of management
• Identify their leadership profile and explore ways to use this knowledge to improve their success as a manager
• Enhance their ability to communicate with others in meetings and through presentations
• Create an action plan for managing their career success
• Develop and support their teams to maximize their strengths and enhance productivity
• Optimize organization and work design for success in service delivery teams
• Motivate their team with effective performance measurement
• Integrate their leadership behaviors, competencies and responsibilities into their management role
• Eliminate barriers and choke points that block team work
• Handle the responsibility and hard work that it takes to be a leader
• Determine when to be cooperative and when to be assertive
• Lead by example instead of just giving orders
• Positively and confidently lead their team

Course Outlines:

• Managers vs. Leaders
• Leadership Styles
• Situational Leadership and Creativity
• Team Development & Communication
• Motivation
• Decision Making & Problem Solving
• Dealing with conflict
• Course wrap up