LEADERSHIP SKILLS

Course details

Objectives

• Understand the role of supervisors and managers and the demands it places on you.
• Study the most current research on leadership dynamics.
• Develop a 'Management Mindset' as a leader, motivator and communicator.
• To increase personal and group productivity.
• Improve your business communication skills.
• Better control group meetings and team-based projects.
• Improve your delegation, problem-solving and decision-making skills.
• Use Performance Appraisals and feedback to keep your staff highly motivated.
• learn the meaning of, and barriers to, motivation
• Adapt your supervisory style to fit any organizational context.
• Control difficult employees using conflict resolution techniques

Curriculum

Part(1) : The Key Roles of leaders and Managers

• The Role of the leader
• Developing a "Management" Mindset
• The Thinking and Planning Processes

Part(2) : Effective Leadership and Team Motivation Techniques

• The manger as a Leader
• The manager and the Team
• Motivation Techniques
• Leadership Styles to Maximize Motivation
• Delegating Tasks
• The Problem-Solving Process
• The Decision-Making Process
• Managing and Resolving Conflict
• Managing and Resolving Conflict
• Performance Appraisals
• Working with De-motivated Individuals
• Communicating Expectations
• Training Employees