Leadership and Supervision

Course details

Are you a director for the first time? This program is designed training program specifically for you, this program is aimed at you and which is designed in turn to build confidence of leaders and supervisors new to manage themselves and hang out in a number of cases and practical exercises, studies and group activities that revolve around the areas and skills covered by the motivation and encouragement, team building and training, The mandate effectively, problem-solving and decision-making, effective communication and conflict resolution.

The program is addressed to:

This program is designed to train newly appointed leaders, or manage supervisors to implement key aspects of the new roles effectively. It is ideal for those who want to evaluate and develop their leadership skills and basic supervisory skills to enhance their operational responsibilities.

The contents of the program:

Manage your time effectively:

• Department of yourself
• Challenges you experience in your time management

Leadership:

• Moving up to the leadership and supervision
• Characteristics of successful leaders / supervisors
• Interim leadership, the study of driving situations

Planning and ABC:

• Why, why, and when we plan? How to plan
• Smarter planning tools – Mind Mapping, SWOT
• Objectives and action plans Smart
• Put the plan into effect: the objectives of the project develop a project plan

Communicate internationally:

• What is effective communication?
• Contact obstacles and how to overcome them
• Effective international dialing keys
• Active listening and asking questions and reply
• Working group meetings

Motivate your team:

• What motivates people to work?
• Index Q12: motivation and productivity, tips to motivate your team

Authorization and benefits:

• How to? people through the authorization
• Authorization plan for your employees

Training for staff development:

• What is the training? Training and guidelines
• Training and role-playing games

Problem-solving and decision-making:

• Practical skills for how to solve problems and make decisions
• Problem-solving model including the application form to your situation

Conflict management and stress at work:

• Methods of conflict management and dispute resolution model
• Manage stress at work and a series of pressure
• How to mitigate the negative pressure
• How to develop yourself, simulation and the leadership team