Leadership and Management Skills

Course details

To provide learners with the opportunity to develop the knowledge, skills and competencies necessary to become a successful leader and manager, looking at different leadership styles, motivational techniques, people management, challenging employees and team/group development.

Credit Value

• None Credits

Progression

• N / A

Specific Entry/Access and Exemptions Requirements

• There are no specific entry requirement for this programme

Certification

• Certificate in Leadership and Management Skills

Assessment

• Examinations

Programme Content

• The role of the Manager/Personality Profiling
• Leadership/Management Styles-Finding your own style
• Effective Communication/ Effective Listening Skills
• Discovering motivational techniques and communication skills as a leader and manager
• Managing a team through action planning
• Developing personal responsibility for leadership in your team
• People Management
• Body Language
• Mirroring
• Working with challenging employees including conflict management
• Mood Management
• Maximising your personal influencing skills as a manager