LCCI Level 3 Private Secretary's Diploma

Course details

Students who pass Business Administration, Business Practice, Text Production and English for Business within 24 months, can combine the inpidual certificates for the Private Secretary's Diploma.

Aims of the Qualification

The aims of this qualification are to enable candidates to:

• demonstrate a basic understanding of the need for efficient business administration
• provide examples of business communications and complete simple forms
• process information and follow instructions
• describe the uses of office equipment and services
• demonstrate a general understanding of the influences on business organisation
• understand the importance of specialisation in a business context
• appreciate how business planning helps identify organisational aims and objectives
• write apt and accurate English suited to the stated purpose
• understand and write English using formats that are current and common in business communication
• adopt the tone, form, layout, content and composition appropriate to the requirements of a given situation
• understand spoken and recorded Business English at the defined level
• participate in conversations
• use the keyboard at a speed determined by qualifi cation level
• demonstrate knowledge and skills in the following areas:
• accurate keyboarding
• proof-reading and error correction
• appropriate use of stationery
• intelligent display
• consistency of style
• planning and organising work within deadlines
• follow instructions that simulate those given in a realistic, practical business situation
• present documents attractively using a business-like, appropriate and consistent format
• ensure documents are acceptable for signature by an employer, ie accurate and mailable

Average Teacher to Student Ratio

1:20

Course Topics

Business Administration

This is an advanced qualification for those who need to develop a thorough understanding of administration systems, business services and management support. This ensures the candidate has reached a level of understanding which demonstrates the ability to use initiative and business awareness.

• Equipment, materials, services & supplies
• Work Environment & Controls
• Procedures, information & communication
• Organisation and personal effectiveness
• Business meetings, events & travel

Business Practice

This qualification is intended for candidates who are seeking to increase their awareness and understanding of contemporary business practices and organisation. It is expected that candidates from all the main functional areas represented within the business or those seeking to find employment in any of these areas will be able to develop their understanding of business activity and practices.

• Influence on business activity
• The functions & organisation of business
• Business Management
• Personal contribution to business effectiveness
• Business values & culture
• Communication in business

English for Business

This qualification is intended for candidates who have achieved a sound understanding of English in a business context, gained either through previous learning or employment or both, and who are able to communicate in a familiar business situation effectively, and with only minimal assistance or supervision. The qualification consists of a mandatory reading and writing exam and optional speaking and listening exams.

• Business letters
• Company leaflets
• Business reports
• Business-related articles
• Lists and/or structured notes
• Memos
• Company notices

Text Production

This qualification is intended for candidates who are working in a position that requires a demonstrable standard of the ability to transcribe documents from printed or handwritten copy. This also covers the correct ways of producing and presenting communications in a business context.

• Following Instructions
• Production
• Presentation
• Transcription

Entry Criteria

• 1 GCE ‘N’ or ‘O’ level passed in English or equivalent

Assessment Mode

100% Examination Based

Award Criteria

• Inpidual Certificate (FOC) will be awarded for each subject passed (50% mark)
• Private Secretary’s Diploma – Students must pass BA, BP, TP, EFB within 24 months
• Diploma in Business Administration – Students must pass BA, BP, ICT Skills within 24 months
• Student must combine the Diploma within 12 months upon receiving all relevant inpidual subject certificates and pay a combined certificate fee of $100 (inclusive of GST) for each Diploma