Knowledge Management

Course details

• Top and senior executives in charge of independent business units.
• Heads of knowledgement management initatives in large and medium corporations.

It would be beneficial if the corporations sponsor an inter-functional team of senior and top managers.

Objectives

• Develop an integrated and comprehensive perspective of knowledge management as a strategic function.
• Identify the strategic contexts of knowledge management and the role of organizational structures and processes.
• Discuss the frameworks, techniques, and the nature of IT support for managing knowledge.
• Delineate the role of innovations in knowledge creation.
• Raise and resolve issues in knowledge protection for sustaining competitive advantage.
• Provide a platform for sharing experiences in knowledge management.

Contents

• Corporate and competitive strategic context of knowledge management.
• Types of knowledge and the challenge of knowledge management
• Design of KM centric organizational structure, culture and processes.
• Role of Information and communication technologies.
• Knowledge management and sustainable strategic advantage
• Corporate innovations and knowledge creation
• Knowledge protection and issues in Intellectual Property Rights
• Measuring the effectiveness of knowledge management.