- Duration: 90 Days
Course details
Key Performance Indicators takes a practical approach. The course looks at how to use KPIs to convey results which show the degree to which main bottom line objectives are being met; to provide incisive knowledge allowing corrective action to be devised so that they are proactive and innovative in improving, not just operating, a process.
Key topics covered in detail include:
- KPIs and people – the philosophy
- The right KPIs
- Collecting information
- Interpretation of KPIs
- Communication, dissemination, display and targets
Target audience:
This course is written for senior managers or advisors who want to take on introducing KPIs into the medium sector business
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