Key Managerial Skills for New Managers

Course details

It has been observed that supervisors have one of the most difficult and challenging roles in an organization - mainly due to the fact that they are the link between the physical, day-to-day operations of the business, and the wishes of management, which seldom see eye-to-eye with each other!

Supervisors who have advanced into more senior positions of responsibility require advanced skills in fulfilling their role. These skills are different to those they learnt when they first took on supervisory responsibility. Advanced supervisory skills involve more subtle and challenging techniques of people management, productivity enhancement and business understanding - essentially, senior supervisors are junior managers!

This 4 days course recognizes and addresses the need of senior supervisors to understand and influence work quality, employee morale, productivity, costs and safety. Updated on 18 October, 2016