Job Enhancement For Better Employability

Course details

Course Overview

• Writing Skills.
• Business Etiquette.
• Getting Along In The Workplace.

Course Highlights

Writing Skills

• Discuss your writing challenges.
•  Learn how to make your writing clear, concise, and correct.
•  Improve sentence construction and paragraph development.
•  Identify some ways to make your writer simpler and easier to read.
•  Learn about a tool that can determine how readable your work is.
•  Develop effective business letters for tough situations.
•  Discuss e-mail etiquette.
•  Develop an appropriate writing style and format for your letters,business cases, and reports.
•  Recognize standard ways of documenting materials.
•  How to make your writing clear, concise, and correct Types of words and when to use them.
•  Using inclusive language.
•  Seven ways to simplify your writing.
•  Sentence and paragraph construction.
•  Business letter formats.
•  How to write a report or proposal.
•  How to write a business case.
•  How to write a request for proposals.
•  E-mail etiquette.
•  Documenting sources.

Business Etiquette

• Finesse introductions-from shaking hands and using eye contact to remembering names.
•  Dress appropriately for every business occasion.
•  Feel more confident of your business communication in every situation.
•  Use your business cards wisely.
•  Perfect your handshake.
•  Gain that extra edge that establishes trust and credibility.
•  What You Will Cover:

Getting Along In The Workplace

• Understand what conflict is and how it can escalate.
•  Recognize the five most common conflict resolutionstyles and when to use them.
•  Increase positive information flow through non-verbal and verbal communication skills.
• Develop effective techniques for intervention strategies.
•  Strengthen staff trust and morale.
•  Become more confident of your ability to manage conflictsto enhance productivity and performance.
•  The positives and negatives of conflict.
•  Types of conflict.
•  The Johari Window.
•  The five stages of conflict.
•  Your conflict resolution style.
•  The Communication Funnel.
•  Questioning and listening skills.
•  Seven steps to ironing things out.
•  Facilitation skills.
•  Setting norms.
•  Making an intervention.

Preparing Your CV

Preparing For Job Interview Techniques

Pc- Knowledge & Using Programs & Applications

Accreditation & Certification

•  Jordan Ministry Of Education
•  Petra Travel & Tourism Institute

Pre-requisite: 

• Secondary / High School Leaving Certificate / College Diploma / University Degree
• Basic Math Skills
• Good English Skills

Course Language: 

• Arabic
• English

Course Examination Language: 

• English