Job Enhancement For Better Employability Petra Travel & Tourism Institute
Price: TBA
  • Locations: Jordan
  • Duration: 3 Months

Course details

Course Overview

  • Writing Skills.
  • Business Etiquette.
  • Getting Along In The Workplace.

Course Highlights

Writing Skills

  • Discuss your writing challenges.
  •  Learn how to make your writing clear, concise, and correct.
  •  Improve sentence construction and paragraph development.
  •  Identify some ways to make your writer simpler and easier to read.
  •  Learn about a tool that can determine how readable your work is.
  •  Develop effective business letters for tough situations.
  •  Discuss e-mail etiquette.
  •  Develop an appropriate writing style and format for your letters,business cases, and reports.
  •  Recognize standard ways of documenting materials.
  •  How to make your writing clear, concise, and correct Types of words and when to use them.
  •  Using inclusive language.
  •  Seven ways to simplify your writing.
  •  Sentence and paragraph construction.
  •  Business letter formats.
  •  How to write a report or proposal.
  •  How to write a business case.
  •  How to write a request for proposals.
  •  E-mail etiquette.
  •  Documenting sources.

Business Etiquette

  • Finesse introductions-from shaking hands and using eye contact to remembering names.
  •  Dress appropriately for every business occasion.
  •  Feel more confident of your business communication in every situation.
  •  Use your business cards wisely.
  •  Perfect your handshake.
  •  Gain that extra edge that establishes trust and credibility.
  •  What You Will Cover:

Getting Along In The Workplace

  • Understand what conflict is and how it can escalate.
  •  Recognize the five most common conflict resolutionstyles and when to use them.
  •  Increase positive information flow through non-verbal and verbal communication skills.
  • Develop effective techniques for intervention strategies.
  •  Strengthen staff trust and morale.
  •  Become more confident of your ability to manage conflictsto enhance productivity and performance.
  •  The positives and negatives of conflict.
  •  Types of conflict.
  •  The Johari Window.
  •  The five stages of conflict.
  •  Your conflict resolution style.
  •  The Communication Funnel.
  •  Questioning and listening skills.
  •  Seven steps to ironing things out.
  •  Facilitation skills.
  •  Setting norms.
  •  Making an intervention.

Preparing Your CV

Preparing For Job Interview Techniques

Pc- Knowledge & Using Programs & Applications

Accreditation & Certification

  •  Jordan Ministry Of Education
  •  Petra Travel & Tourism Institute


  • Secondary / High School Leaving Certificate / College Diploma / University Degree
  • Basic Math Skills
  • Good English Skills

Course Language: 

  • Arabic
  • English

Course Examination Language: 

  • English

Course Location

About Petra Travel & Tourism Institute

Petra Arab Human Restheirces Development & Ttheirism Sciences Company - a newly established Company with Head Offices in Amman- Jordan to Own, Manage & Operate Academic, Educational & career training Institutes in Jordan, MENA and the Gulf Region in the Travel & Ttheirism Industry

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