- Duration: 180 Days
- Timings: Part Time, Flexible
Course details
ITIL® Foundation training from Simplilearn is designed to ensure that you clear the ITIL exam in the first ;The ITIL® Foundation certification is considered as the entry level qualification in the field of ITIL certification path. Our training focuses on the key elements, concepts and terminologies associated with ITIL service lifecycle management. It includes ITIL Lifecycle Phase Interactions & Outcomes, ITSM processes and Service Management best practices.By the end of this training you will:
Learn about IT Service Management best practices, generic concepts, key principles, and ITIL® 2011 process models that are required to clear the ITIL Foundation exam
Gain a comprehensive understanding of the purpose, objective and scope of service strategy, service design, service transition, service operations, and Continual Service Improvement
Learn how to apply ITIL tools, techniques and concepts to improve efficiency and effectiveness in business changes to optimize customer experience
Understand how to apply lean principles and automate standard tasks, to improve efficiency of ITSM processes
Save costs by centralizing activities and teams using well defined fit-for purpose and fit-for-use processes Updated on 25 September, 2017
Eligibility / Requirements
ITIL certification is an essential requirement for professionals who need a basic understanding of ITIL® framework and how it may be used to enhance the quality of IT service management within an organization. This certification is most suited for:IT Managers/Support teamsSystem Administrators/AnalystsOperations ManagersDatabase AdministratorsService Delivery ProfessionalsQuality AnalystsApplication Management team/Development teamProcess Owners/Practitioners
About Simplilearn
Simplilearn is the world's leading innovation in training company with 500,000+ professionals trained in Big Data, Cloud Computing, Project Management, IT and Digital Marketing.
We are one of the world’s leading certification training providers.
Based in San Francisco, California and Bangalore, India, we have helped over 500,000 professionals and companies across 150+ countries get trained, acquire certifications, and upskill their employees.
Our training courses are designed and updated by 2000+ renowned industry experts. Our blended learning approach combines online classes, instructor-led live virtual classrooms, project work, and 24/7 teaching assistance. Our vibrant community of experts and certified professionals is a powerful resource pool of tips, tricks, and insightful advice. More than 40 global training organizations have recognized us as an official provider of certification training. We have been named the 8th most influential education brand in the world by LinkedIn.
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