Course details

This course is about teaching IT Managers how to standardize troubleshooting skills and procedures to build their all star technical team.

This program teaches managers how to:

  • Screen and hire the right applicants objectively
  • Design and customize team drills based on their native IT environment
  • Build a troubleshooting tool for resolving all kinds of technical issues

Take this one-of-a-kind IT troubleshooting manager's course now and start building your technical team to provide consistent and reliable technical support.

Updated on 22 March, 2018
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